Perceived Benefits/Advantages of ISO 9001:2008 Certification

ISO registration is the best way to demonstrate management competency and quality on an international level:

Standardized levels of quality:
Uniform expectations
Commonality of processes
Trust among team members

The most important internal benefits realized:
Greater quality awareness
Positive “culture” change
Increased operational efficiency/production

It is generally accepted that registration results in…
Greater operational efficiency
Increased productivity
Reduced overtime payments
Better customer service
Enhanced marketing
Reduced administrative costs
Elimination of unnecessary procedures

The most important external benefits realized:
Higher perceived quality in marketplace
Improved customer satisfaction
Competitive edge
Reduced customer quality audits
Increased market share